Refund policy

At 805Studios, we prioritize your satisfaction with every purchase. We guarantee the authenticity of our products, sourced directly from authorized distributors. Our commitment extends beyond just delivering quality products; we aim to provide exceptional customer service.

Customer Support

Our dedicated team is available 24/7 via email or phone to promptly address any inquiries or concerns you may have regarding our products or your order. Your experience matters to us, and we are here to assist you at any time.

Return Policy

If you are not completely satisfied with your purchase, we gladly accept returns of unopened items in their original packaging, accompanied by the packing slip. To initiate a return, please contact our customer support team within 30 days of receiving your order.

Returns can be processed quickly and efficiently, ensuring that you receive your refund without unnecessary delays. Please note that a shipping fee of $6 to $10 will be deducted from refunds for returns or unclaimed orders. This fee covers the cost of processing and handling your return.

Refund Process

Once we receive your returned item, we will inspect it to ensure it meets our return criteria. If everything is in order, your refund will be processed within 5-7 business days. You will receive a confirmation email once your refund has been issued.

Exchanges

Currently, we do not offer direct exchanges. If you would like a different item, we recommend returning the unwanted item and placing a new order for the desired product. Our team is happy to help you with this process to ensure you find the perfect fit.

Contact Us

If you have any questions or need assistance with your return, please do not hesitate to reach out to us:

Email: info@805studios.com

Thank you for choosing 805Studios. We appreciate your business and look forward to serving you in the future!